30 Day Returns Warranty：
Customers can contact us within 14 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center： [email protected]

funwaxes.com Solutions:
1.funwaxes.com  Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Funwaxes shop is responsible for shipping the wrong item/ size.

Customer’s responsibility：
Incorrect order(size of item)
If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable.
Unwanted item
Since your product is custom printed just for you, we do not take returns. We will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

* Additional notes about Warranty *
All returns must first be approved by our customer service team; if approved, you will get returns. 
All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable.

Compensation time-frame：
For returned items or items for exchange, we will need 3-6 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Please contact our Support Center for further help. We will do our very best to help you and reply to all messages within 24 hours.

If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center：[email protected]